Who Done It?

In today's world, dispensing systems are so powerful in the workflows they allow pharmacies to create. However, the visibility to the actual work being done is sometimes lost. Imagine setting up a team to do billing for a particular payer or group of patients and not realizing that someone else from another team is doing the work? This allows for gaps in process, distorts productivity metrics, auditing needs and for employees to hide behind the numbers.   

Now imagine you can see all the activity in the system done by the person who actually did the work. How would that change your workflow? How would it change your staffing needs or even the employees you promote, invest in or ask to move on? Having everyone rowing in the same direction is important and knowing they are doing this with little to no work is even more important. Being able to show the outcomes of the work being accomplished on a daily, weekly and monthly basis means that you can build a great team, monitor their progress and justify any change in needs for your resources. 

Contact MedEdge today to find out how you can help make sense of your dispensing systems data to make sense of your team's productivity today.